What is the aim of this course?
Because most companies and organizations rely heavily on computers to function, they need to have skilled and competent Technical Support people to guarantee that all systems work properly for all occasions.
Technical Support deals mostly with computer hardware; that is, the physical machines. The objective of this program is to teach you the basics of building computers, linking them to mobile devices, printers and other peripherals, and troubleshooting if there are any issues.
Because our attention at AST is always on the practicals, this course is an efficient one. By the end of the course, you will be a qualified Technical Support Technician.
What are my career prospects after doing this course?
There is a huge need for skilled technical support technicians throughout South Africa as well as in other countries. Doing this course, you will be your first step into a fast-paced, exciting and lucrative career in technical support.
You may take up a job in one of the following fields:
IT Infrastructure Manager
Helpdesk Support Technician
Computer Repair Technician
If you have an entrepreneurial spirit, you may even start your own business. The possibilities are endless!
What will I learn?
In the AST Network+ and Hardware course you will learn the following:
The fundamentals of computer technology
Installation and configuration of pcs, laptops and related hardware
Networking PC’s, laptops, mobile devices, printers and related hardware
Computer and network testing, troubleshooting and problem solving
This course has also been aligned with the following international certification:
- Comptia A+
- Comptia N+
Fill the enquiry form to get a call from our career counsellors