Because most companies and organizations rely heavily on computers to function, they need to have skilled and competent Technical Support people to guarantee that all systems work properly for all occasions.
Technical Support deals mostly with computer hardware; that is, the physical machines. The objective of this program is to teach you the basics of building computers, linking them to mobile devices, printers and other peripherals, and troubleshooting if there are any issues.
Because our attention at AST is always on the practicals, this course is an efficient one.
– The fundamentals of computer technology
-Installation and configuration of pcs, laptops and related hardware
-Networking PC’s, laptops, mobile devices, printers and related hardware
-Computer and network cloud computing testing, troubleshooting and problem solving
-This course has also been aligned with the following international certification:
There is a huge need for skilled technical support technicians throughout South Africa as well as in other countries. Doing this course, you will be your first step into a fast-paced, exciting and lucrative career in technical support.
You may take up a job in one of the following fields:
-IT Infrastructure Manager
-Helpdesk Support Technician
-Computer Repair Technician
If you have an entrepreneurial spirit, you may even start your own business. The possibilities are endless!